Delivery, Returns & Exchanges

Thank you for choosing Leap Concept Store! Here’s an overview of our shipping, return, and exchange policies:

  • Once your order is received, please allow 1-2 days for processing and shipping.
  • We partner with GLS and FedEx for worldwide shipping, with delivery typically taking up to 7 working days. However, please note that unforeseen events may occasionally extend delivery times beyond our control.
  • We ship from Spain and offer free shipping on all orders worldwide.
  • For returns not related to quality issues, a 10EUR fee is charged. This fee will be deducted from your refund upon receiving the product back in perfect condition, unworn, undamaged, and in its original packaging with labeling intact.Customers outside the EU are responsible for covering the costs associated with returns.
  • Our products undergo strict quality control. However, if you encounter any quality issues, please contact us at for further instructions.
  • For exchanges, we recommend purchasing the new product and following the return procedure for the previous item. This ensures a faster exchange process.
  • If you’re unsure about the best fit or size, we encourage you to refer to the product description, size guide, or reach out to us for more detailed information to help you make the right decision.

Your satisfaction is our priority, and we’re here to assist you every step of the way. If you have any further questions or need assistance, please don’t hesitate to contact us. Happy shopping!

Leap Concept stands for sophisticated knitwear design, sustainability and innovation. We have garnered a loyal emphasis on elevated lifestyle essentials with intention to build a wardrobe instead of renewing it. Each collection is defined by a minimalist assortment, building blocks imbued with an artfully elegant point of difference and texturally rich approach.

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